Terms of Service

Welcome to Mawsemi. By accessing our online store or placing an order, you agree to the following terms and conditions.

1. Products and Descriptions
We do our best to ensure that product descriptions, images, and prices are accurate. However, slight variations in product appearance or colors may occur due to lighting, photography, or screen settings. Product availability may change without prior notice.

2. Orders and Payment
Customers must provide accurate information when placing an order. All orders are subject to product availability and confirmation. Available payment methods and applicable prices will be displayed during checkout.

3. Delivery
Delivery times may vary depending on the delivery location and other circumstances. Customers are responsible for providing accurate delivery details and ensuring someone is available to receive the order.

4. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to Mawsemi's applicable policies and the consumer protection laws of Kuwait. Any applicable conditions will be communicated to customers. Nothing in these terms limits mandatory consumer rights under applicable law.

5. Order Cancellation
Mawsemi reserves the right to review or cancel orders in cases of product unavailability, pricing errors, or suspected fraudulent activity, subject to applicable law and customer refund rights.

6. Customer Responsibilities
Customers must provide correct information and use the online store lawfully. Any unauthorized use of the store or its content is prohibited.

7. Privacy
Customer information is used as necessary to process orders, arrange deliveries, and provide customer service. Personal information will be handled in accordance with applicable laws and the store's privacy practices.

8. Changes to These Terms
Mawsemi reserves the right to update these terms when necessary. Changes will take effect upon publication, subject to applicable law.

9. Governing Law
These terms are governed by the applicable laws and regulations of the State of Kuwait.

By using our online store or placing an order, you acknowledge that you have read and understood these Terms of Service.